Terms & Conditions

Curious Minds 

Course and Community agreement

By purchasing a course and/ or community subscription on Curious Minds with Ashley and Amy, I certify that I have read the following agreement and agree to its terms.

This Course and Community Agreement sets forth the Agreement between you and Curious Minds AA Ltd (“Curious Minds”, “we” or “us”) regarding your use of our Curious Minds community and any courses purchased within it.  Please read this Agreement, because it contains important information about the courses and community subscriptions you have purchased, our limitation of liability to you, and your agreement to resolve any disputes by individual arbitration.

If you cannot agree, don’t use our Service.

Coaching Disclaimer & Waiver

 Description of Coaching: Coaching is partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.

For the purposes of Curious Minds, you will have access to coaches in your courses and the community.  These guidelines apply to your interactions with them.   Note that interactions with other members of the community are not coaching relationships, and as such should be treated as solely peer to peer relationships for support and inspiration but not advice or any agreement for achieving goals. 

All coaching services and communication, email or otherwise, delivered by Curious Minds AA Ltd as well as information on this website ashleyloulondon.com are meant to help you identify the areas in your life and in your thinking that may be standing in your way. However, coaching is not professional mental health care or medical care. If you feel psychologically stressed to the point that it is interfering with your ability to function, please have the courage to seek the help you need in the form of a professional counsellor. Coaching may augment your therapy, but the work of coaching is meant to be done when major emotional and psychological wounds are already healing or healed. In that spirit, by purchasing coaching services from your Coach, signing up for any course on Curious Minds and participating in the Curious Minds with Ashley and Amy community, you confirm that you have read and agreed to each statement and that you wish to proceed:

  • I understand that the coaching services I will be receiving from my Coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. I also understand that my Coach is not acting as a mental health counsellor or a medical professional.
  • I understand that coaching is, at present, an unregulated industry and that my Coach is not licensed by any internationally recognized regulator. I also understand that for all legal purposes, the services provided by my Coach will be considered to be provided from any remote location worldwide or otherwise in the United Kingdom.
  • I understand and agree that I am fully responsible for my well-being during my coaching sessions, and subsequently, including my choices and decisions.
  • I understand that coaching is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and I will not use it in place of any form of therapy. 
  • I understand that all comments and ideas offered by my Coach are solely for the purpose of aiding me in achieving my defined goals. I have the ability to give my informed consent, and hereby give such consent to my coach to assist me in achieving such goals and aims.
  • I understand that to the extent our work together involves career or business, my Coach is not promising outcomes included but not limited to increased clientele, profitability and or business success.
  • I understand that while Curious Minds with Ashley and Amy is a community and courses for aspiring writers, we cannot guarantee publication as a result of working with us.
  • I understand that my Coach will protect my information as confidential unless I state otherwise in writing. If I report child, elder abuse or neglect or threaten to harm myself or someone else, I understand that necessary actions will be taken and my confidentiality agreement limited in this capacity. Furthermore, if my Coach is ordered by a court to provide information or to testify, they will do so to the extent of that the law requires.
  • I understand that the use of technology is not always secure and I accept the risks of confidentiality in the use of email, text, phone, Mighty Networks, Zoom and other technology.
  • I hereby release, waive, acquit and forever discharge my Coach, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages I may claim to have or that I may have arising out of acts or omissions by myself or by my Coach as a result of the advice given by my Coach or otherwise resulting from the coaching relationship contemplated by this agreement. I further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to me to sign this agreement. This agreement shall bind my heirs, executors, personal representatives, successors, assigns, and agents.

Cancellation/ reschedule no shows for courses

If one or both facilitators are not available for any agreed session, it will be scheduled at reasonable time of day in a reasonable follow up period.

If you miss a scheduled class as part of a course you have purchased, recordings will be made available and will continue while you maintain access to the service.  There will not be any rescheduling for participants who miss a class. 


You may close your Member account at any time by going to account settings and disabling your account. We may suspend your use of the Service or the Service at any time for any reason, without any notice. We may terminate your account if you violate the Mighty Networks Acceptable Use Policy or for any other reason.

No Refund at Termination.

  1. If you as a Member terminate your subscription, we will not refund any payment for your unused subscription.
  2. If we terminate your subscription  for violation of the terms of this Agreement or our policies, we will not refund any amount paid for unused course or subscription.
  3. Any refunds are solely at the discretion of Curious Minds AA Ltd.

Release of Liability

Life Coaching is a service that provides personal coaching to specific individuals and/or groups. The client is aware that coaching is in no way to be construed or substituted as psychological counselling or any other type of therapy or medical advice. We will at all times exercise our best professional efforts, skills and care of ensuring clients are coached to meet their life coaching aims and goals, the client understands and acknowledges the coach will not be liable legally or otherwise, for the actions the client may or may not undertake as a result of the life coaching sessions and courses. No assumption of responsibility is made, or given, and the client requesting such advice agrees not to hold Curious Minds responsible or liable in any form or fashion, for such actions taken of their own accord. The method and process by which this advice and direction is given in whatsoever, written or verbal, constitutes an agreement or liability on the part of the provider and is acknowledged to be different in many ways than clinical and medical counselling.

You agree that using any of these life coaching services are entirely at your own risk. Life coaching services are provided “as is”, without warranty of any kind, either expressed or implied, including without limitation any warranty for information services, coaching, uninterrupted access, or products and services provided through or in connection with the service. This service is requested at the client’s own choice and with inherent singular responsibility. Any actions or lack of actions, taken by the client of such advice is done so solely by choice and responsibility of the client and is neither the responsibility nor liability of Curious Minds. The client takes full responsibility in the decisions they make after being coached as well as the consequences. The client enters into coaching with full understanding that they are responsible for creating their own results. Periodically, Curious Minds may provide links to other web sites or written print material which may be of value, interest and convenience to you. This does not constitute endorsement of material at those sites or any associated organisation product of service. It is the responsibility of the user to make their own informed decision about the accuracy of the information at those sites and print material including their privacy policies. In no event shall Curious Minds be liable for any incident or consequential damages resulting from use of the material.

This agreement is UK law applicable.